General
General information about Plimus, the web application, and general account settings

• I want to sell my products through Plimus, what now?
• How soon can I start selling my products?
• Can Plimus provide hosting for my files?
• How much does it cost to join?
• When do I receive my money?
• How can I receive my money?
• Does Plimus support the ability to charge for subscriptions/recurring charges?
• Can Plimus sell Adult material or Gambling products?

Order Process / Customer Issues
Information about the order process itself, sales tax, VAT, and other order/customer related issues.

• Sales Tax
• VAT

BuyNow
Issues related to regular order forms, html templates, email templates, etc.

• Can you send licenses on every order?
• Can I customize my Order Page?
• Can I create/modify the content of the email that is sent to my customers?

Affiliates (For Vendors)
Issues related to using Affiliates as a sales channel.

• How do I direct existing Plimus affiliates the request page of my products?
• How do I sign up new affiliates?
• What does the "Notify Affiliate Every Order" mean?
• What does the "Send Emails From Affiliate" flag mean?
• How is the affiliate commission calculated?

General

I want to sell my products through Plimus, what now?  (top)
All you need to do is open an account by clicking here, once you fill out the short form you will gain access to our control panel in which you can define the particulars of your product(s), once you do that, you will be shown a link that you can place on your website to start selling.

How soon can I start selling my products?  (top)
You can start selling as soon as your setup is ready, once you have your products with their order pages, and email templates set up you are basically ready to go.

Depending on your type of product/delivery, you may need to set up a few other things, see the BuyNow FAQ for more information.

Can Plimus provide hosting for my files?  (top)
We provide hosting and offer secure downloads for retail versions only, for every sale a secure download can be offered to your customers, this download link expires a few days after the order is completed.

How much does it cost to join?  (top)
Nothing! There are no upfront or setup fees to join Plimus, we only charge a small sales commission on your Plimus-generated sales. (See Fee Schedule)

When do I receive my money?  (top)
On the 15th of every month you will receive a Monthly Payment Notification report for the previous month which includes the amount you have earned for that month. Your money will be sent on that same day depending on your selected Method of Payment, either Check, Direct Deposit, Wire Transfer, PayPal or the Plimus pre-paid MasterCard.

How can I receive my money?  (top)
You can receive it via Wire transfer, Check , PayPal, Direct Deposit (for US Bank Accounts Only) or the Plimus pre-paid MasterCard.

Does Plimus support the ability to charge for subscriptions/recurring charges?  (top)
Yes, products can be set up to automatically bill the customer based on a pre-selected payment frequency, for example, monthly, quarterly, annually, etc.
There are 2 ways of doing this, we can charge for the first period up-front and then continue the billing, or we can first only authorize a card and only start billing on the second period.

Can Plimus sell Adult material or Gambling products?  (top)
No, we do not accept any form or Adult material, subscriptions to a website, magazines, books or others. We also do not accept Gambling products except for Books regarding the subject.

Order Process/Customer Issues

Sales Tax  (top)
Our relationship is that of a reseller, we buy the products from you and sell them to the end users, this means that we have to collect CA sales tax from all customers in CA when buying a non-electronic only product. You do not need to collect any sales tax, we do it when needed and we pay it to the authorities.

VAT  (top)
As of July 1st 2003 we collect VAT from EU consumers who do not have a valid VAT ID for electronically delivered products. We collect this VAT and pay it to the authorities, you do not need to do anything special for this to happen.

BuyNow

Can you send licenses on every order?  (top)
Yes we can, this is set up using the License Keys link while on a contract.

We can send licenses from a pre-loaded existing list (set up in the License Management section on the MyAccount page), or we can create custom licenses by calling your custom key generator either on your own website (using the Custom HTTP option), or we can host your generator on our servers.

We can also send Armadillo licenses.

Once the licenses are properly set up, make sure you add the LICENSE_KEYS tag to your Email template to ensure they are sent to your customers.

Can I customize my Order Page?  (top)
Not only can you do it but we strongly suggest you do, professional looking custom pages sell better.

To customize your order page all you need to do is click on the Order Page link while on the contract section, use regular HTML to create a template for your order page.

You can specify different pieces of HTML code to appear at different stages of the order process, more information can be found on the page itself.

Can I create/modify the content of the email that is sent to my customers?  (top)
Yes you can, simply click on the Order Email link while on the contract section, there you can select previously created email templates, or you can create a new one, you can use any of the available tags to substitute for real order values, like First Name, License Key, etc.

Affiliates

How do I direct existing Plimus affiliates the request page of my products?  (top)
You can use the link below:
https://www.plimus.com/jsp/developer_login.jsp?contractIdToSell=XXXX
Where XXXX is the contract id

After the affiliate is logged in, we will redirect them to a page where they can submit a request to sell your product.

How do I sign up new affiliates?  (top)
There are 2 options:

1. Ask your affiliates to create an affiliate account with us at:
   https://www.plimus.com/jsp/new_developer.jsp?type=AFFILIATE and send you their new affiliate id or username. Once you have the affiliate information you can add them at the "Current Affiliates" tab under the "Affiliates" section.
2. From your website, direct your new affiliates to:
   For a single contract request:
   https://www.plimus.com/jsp/new_developer.jsp?type=AFFILIATE
   &referringDeveloperId=XXXX&referringContractId=YYYY
   Where XXXX is your developer id and YYYY is the contract id
   
   For all products/contracts request:
   https://www.plimus.com/jsp/new_developer.jsp?type
   =AFFILIATE&referringDeveloperId=XXXX
   
   Where XXXX is your developer id and YYYY is the contract id (where applicable)
   Once the affiliate registers, a new request will be created automatically.

What is the "Notify Affiliate Every Order" falg means?  (top)
If this flag is checked, the affiliate that generates the sale is cc'ed to the notification email we send you after each succesful order.

What is the "Send Emails From Affiliate" flag means?  (top)
After each successful order we send a confirmation email to your customer (using the template you design and the email address you specified in the template).
If the "Send Emails From Affiliate" is checked, we will send it using the affiliate sales email address (from and reply to) instead of yours.

How is the affiliate commission calculated?  (top)
The affiliate commission is calculated based on the product price regardless of Plimus' commission.

If your product costs $10 (subject to 10% commission) and you pay your affiliates 30%:
Your share 60% = $6
Affiliate share 30% = $3
Plimus Commission 10% = $1

If your product costs $150 (subject to 5% commission) and you pay your affiliates 30%
Your share 65% = $97.5
Affiliate share 30% = $45
Plimus Commission 5% = $7.5